Methods of payment

For purchases on https://www.serfan.de/en/ we offer the following methods of payment: payment in advance, purchase on account, PayPal, Sofortüberweisung and credit card. We reserve the right in every order not to offer specific methods of payment and to refer to other methods of payment. You shall agree to receive invoices and credits exclusively in electronic form.
You can choose one of the following methods of payment:

Payment in advance

Transfer the total amount directly after your order on the account listed below.

Account holder:      Serfan GmbH
Kreditinstitution:   Commerzbank
BLZ:                          72040046
Account number.:  0112466800
IBAN:                       DE63720400460112466800
BIC:                          COBADEFFXXX

Purchase on account

If you choose purchase on account, the amount is due withing 7 days after you received your order. We only offer this method of payment for orders under 600,-€ and matching shipping and billing address.
Please name your order number in your transfer. We charge an additional cost of 3,70€ pre-tax.
Please pay via our payment provider Novalnet GmbH.

PayPal

Pay safer and easier with your PayPal-account.

Amazon Payments

Pay now using the payment and delivery information stored in your Amazon account.

Credit Card

Assign by credit card via our payment provider Novalnet GmbH. It will be charged a fee of 3,95€ gross.

Sofortüberweisung

Assign via Sofortüberweisung via our payment provider Novalnet GmbH. Please name your order number in the purpose.

Shipping

Deliveries are possible all over the world. The freightages per order arise out of the delivery address as well as the chosen method of payment.

Delivery cost for standard delivery:

If you have chosen standard delivery the following costs accrue:
Free shipping on orders worldwide

Delivery costs for express delivery:

For deliveries to Germany, Austria and Switzerland, we charge a rate of 15.-€ per order.
For delivery to any country in the EU (except Germany, Austria and Switzerland), we charge a shipping rate of 30,-€ per order.
For delivery outside the EU, we charge 100.-€ per order.

Shipping costs for bicycle delivery:

15km around our Serfan Showroom in Augsburg (Katharinengasse 24, 86150 Augsburg), we charge 30,-€ per order.

Shipping costs with electric car:

50km around our Serfan Showroom in Augsburg (Katharinengasse 24, 86150 Augsburg), we charge 50,-€ per order.

Shipping costs for 6 hour delivery:

100km around our Serfan Showroom in Augsburg (Katharinengasse 24, 86150 Augsburg), we charge 120,-€ per order.

Shipping costs for 2 hour delivery:

200km around our Serfan Showroom in Augsburg (Katharinengasse 24, 86150 Augsburg), we charge 200,-€ per order.

All returns and a one-off exchange of goods ordered shall be postage paid.